Monday, March 17, 2014

Bait and Switch: Majestical Jewelry Review

Disclosure: I got this product as part of an advertorial.





I'm not big on bad-mouthing. I don't care whether it's another person, a particular cause, a brick and mortar or online website or store, I just don't see the need to bad-mouth and bash. I don't know if you're aware, but when conducting my reviews I prefer to highlight the good and the bad of a certain place, service, or product, even if my experience was more towards the dislike side.

That being said, I'm a blogger and my time is valuable, as is all my other blogger counterparts. We work hard to bring fresh, quality content, not only to our own websites, but to our social media pages as well, and when we're belittled, it's not only demeaning, it's insulting. 

I applied for an opportunity through a particular website to do a review for Majestical Jewelry. In the opp details, it showed 3 enlarged pictures of these three beautiful statement necklaces below, complete with this description:

"Majestical is a high fashion online only jewelry store specializing in handmade jewelry and statement pieces. We are looking for influential bloggers who would like to review a piece from our newest collection. We add new pieces all the time, and would love to develop a relationship with great writers. We will take a look at your blog and determine a piece of jewelry that fits with the style of your look and blog. All of our pieces are really stunning, so you can rest assured it will be gorgeous!"


Image Credit


Assuming I would be sent a gorgeous statement piece like any of the three necklaces above, I did my research like a good blogger would and went to their website to look around a bit more. Granted, I was quite impressed by the sheer amount of eye-catching jewelry they offered and was truly excited for the opportunity, so I applied and shortly thereafter was accepted!

I waited about a week and a half to two weeks for my custom chosen piece to get here and when the package arrived, I eagerly tore it open expecting my breath to be taken away.

Instead, I opened and found these-a very cheap pair of plastic $9 earrings that, if we're being truly honest, I wouldn't choose for myself nor wear if given the opportunity.




Puzzled, I contacted the company, explained that I felt like I was blatantly mislead, and sought to find a middle ground so I wouldn't have to post a negative review. Unfortunately I was told that I could send the earrings back on my dime, but that was about it.

If it was my mistake, I would gladly pay to ship the earrings back, however I feel that this was in no way my fault, so I wasn't going to spend my hard-earned money to send these back. Giving the company the options of forgetting about the review entirely or posting a negative review, I waited for their response.

I sent that message February 24th and as of today, March 17th, as well as the deadline for the review to be live, I have received no communication.

Thus, my experience with Majestical Jewelry was not only a embarrassing and belittling one due to the unscrupulously practiced bait and switch method, but it was a very frustrating one due to the lack of communication I received.

They might have gorgeous looking jewelry portrayed through their website but their products and business practices are quite questionable in my personal opinion. 

**Update** 

Come to find out their "custom picked" piece of jewelry that fits with the style of my look and blog wasn't quite so custom at all. Upon further checking into, many bloggers received the same exact pair of $9 earrings I did.


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I received one or more of the products mentioned above for free using Tomoson.com. Regardless, I only recommend products or services I use personally and believe will be good for my readers. All opinions and expressions above are 100% mine and mine alone unless otherwise stated. Please do your own research on a product or service before purchasing as your results may vary.


42 comments:

The Maven said...

That's disappointing. :( I am sorry you were misled.

Patty Woodland said...

I'm sorry to hear you had a bad experience. I worked with them earlier and they sent me a necklace and earring set. Not a big fancy one but one I was quite happy with.

I agree that you did not receive what you were led to expect and the lack of communication is just wrong on so many levels.

Jenna Wood said...

I have learned to be leary of opps posted on big sites where there is little moderation of the sponsors follow through or integrity. Many places get hooked on bloggers reviews and start slacking with their inventory selection and products provided. It certainly is underwhelming when it happens- but it sounds like you stood your ground in the right.

Kelsey Apley said...

I love those necklaces, they are so pretty! I am always looking for some new cute jewelry!!!

Tammi @ My Organized Chaos said...

That is terribly sad, companies shouldn't try to devalue what is the best form of advertising for them. So wrong on many levels ...

Rebekah said...

As you know, I also received the same earrings. I too felt deceived and, after contacting them, was told I could pay to ship them back.

Bloggers - do not work with Majestical jewelry.

Jenn Mitchell said...

That is so frustrating. This is a good story to share with fellow bloggers so we know to be on the look out for this sort of thing.

Jenn @TheRebelChick said...

Wow, that is really disappointing! I can't believe they did that to you - and to other bloggers too! What a bad PR team they must have!

Stacey @ Cheap is the New Classy said...

So sorry you had to deal with that! I would be curious to see if the photo of the earrings you received looks as stunning as the other photos!

BrettBMartin said...

I'm sorry to hear this happened. That's always so frustrating when people don't follow through with their end of an agreement

Dede said...

Wow, as a girl who buys online on a regular basis, it's good to know that bloggers post the bad as well as the good. Good customer service is important to me. If a business is shady with their bloggers, it's safe to guess that they might be shady with customers too. Thanks for being honest and sharing what Majestical is really like.

Marina@EBMR said...

Eeeeps! I guess they didn't realize we're one big blogging family and nothing stays a secret!

Keikilani Jackson said...

That is frustrating. It's too bad that they didn't give you their best piece to review. That would make more sense.

Shauna Torres said...

Wow, I totally agree that they should have been more clear or asked you what you wanted. It is unfortunate that this happened.

Scott said...

Sorry this happened to you. Not sure what criteria they used to decide on what to send out, but it should have been more clear.

Liz Mays said...

I saw a few people who got the necklaces, but I also saw one who got a clear lucite bangle. It's too bad things were totally unclear.

Ellen said...

I would definitely be disappointed. The necklaces are gorgeous but I would not wear the earrings.

Suburban Style Challenge said...

Wow, that is, indeed, a HUGE disappointment! I got a necklace from Majestical (likely through the same review site you applied on) and while it was plastic, and not something I would have chosen for myself, it was nothing like these earrings you got! What a shame :(

Candace said...

what a terrible way to be treated. Hope they make it right.

Jennifer S. said...

Very well said and I think you handled it perfectly. We spend SO MUCH time on our blogs and we need to be valued and respected as bloggers. At least not mislead, that's for sure. Sorry you had to go through this!

LOVE MELISSA:) said...

I am so sorry this happened to you! Not fair!

Mama to 5 said...

Very pretty, love chunky jewelry!

Amanda said...

That is very disappointing and although the earrings may fit some people's style, if you were lead to believe you would receive a necklace than it should have been. I have also been in the situation before but the company made it right. No communication makes it look even worse on their end.

AMBER EDWARDS said...

Uhm, SO not impressed with those earrings. Especially not after enticing all the bloggers with those stunning necklaces! And you are not the first blogger that I have read that had this exact same issue with this company! They also got bamboozled by them. Got sent plastic and cheap jewelry that wasn't even on the website to review, not even in the bloggers taste and refused further communication. Bad move on their part. Because they are just giving themselves BAD PR. I mean if you want people to rave about your fine jewelry; you better be SHARING your fine jewelry. Not some cheap plastic that no one wants. I mean seriously. Looking at them...I'm not enticed to shop at their site. No thank you. And that is coming from someone who has a huge fetish for earrings! Bad Move Majestic Jewelry.

Dawn Lopez said...

Oh my goodness, that is so lame. Those necklaces do look stunning, it's a shame that they didn't value bloggers enough to come through with what they promised. They could have really gotten great reviews and good press instead of this. Those earrings are icky! Thanks for your sharing your experience so openly with us, it's appreciated!

Angela S said...

That had to be so disappointing. I hope they will make it right for you in the end.

A Mom's Take said...

I would be ticked off!! Those earrings are horribly ugly! They'd probably send the same ones to me, even if I had applied and said I didn't have pierced ears. :P

Nicole B said...

That's too bad that the company was not up front with you about the actual product you were going to be reviewing. And even worse that they quit responding to your emails.

Shelley Zurek -- Still Blonde after all these YEARS said...

This guy approached me. I ran out of time before Fashioista. So glad that I read your review before replying. Great job letting us know.

monogram necklace said...

Looks beautiful! I am also a jewelry retailer mainly for sterling silver rings, necklaces, earrings, bracelets and more. My site is merricle.com. I am looking for fashion/jewelry bloggers to sponsor, please contact me on my site if you are interested!

Kristin said...

I just love those necklaces. They make such a beautiful statement. Great fashion picks!

NPC said...

Yikes, sorry you had to deal with this. Hope you don't have to ever again.

Emily said...

Those earrings would make a great whit elephant gift!! ;) sorry you had such a poor experience!

Chrissie Marshall said...

Well they have done themselves no favours with being so unprofessional and I think they need a new PR team. Hope you sent them a copy of your imo exellent review. Really ugly earrings and insulting to you and your valuable time.

Krafty Max said...

Well, they get what they deserve.... to have other bloggers and the world opened up to them.... just not in a good way!! ~KM

Chris - @nylonlover69 on Twitter said...

They for sure made a statement, didn't they?

Leelo R said...

They sent me also something for the review..... but I still haven´t received it. Now after seeing what you got then I am not sure I even wanna know what they sent to match my blog :D

Dina N said...

What a disappointment. I received a cheap pile of plastic from them in the shape of necklace and earrings. Those are going straight to Goodwill!

Stefani @ MommyEnterprises.com said...

Its always fun to find unique jewelry that not everyone else can find. I love dressing up and using jewelry to accent my outfits.

Colette S said...

Thanks for sharing this information so I can be wary of them.

That is very disappointing. I've heard quite a bit about the bait and switch.

Terra Heck said...

Very shady, to say the least!

Crocheted Little Things said...

That is disgraceful! But I appreciate you blogging about it, so other bloggers hopefully wont waste their time with them. I think I remembered their advertising, but I don't think I applied for lack of time.

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